Frequently Asked Questions
How can we guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment. We maintain a very strict 100% full quality inspection process.
What is the warranty period?
For MDVRs, the warranty is 12 months. For cameras, the warranty is 24 months. We also provide lifetime maintenance services; after the warranty, you only pay for replacement parts.
What payment services are accepted?
Accepted Delivery Terms: EXW; Accepted Payment Currency: USD; Accepted Payment Type: T/T, PayPal, Western Union, Cash. Supported languages: English, Chinese, Spanish, Russian.
Does the system have international certifications?
Yes, our MDVR System carries CE, FCC, and E-Mark Certifications to meet global safety and quality standards.
Is the camera suitable for all vehicle types?
Yes, it is designed for large, medium, and small vehicles, including trucks, buses, trailers, fuel cars, and agricultural equipment.
Is the camera truly waterproof?
Absolutely. The camera is rated IP68 waterproof, making it suitable for all-weather outdoor monitoring and high-pressure vehicle washing.
HawkEye Camera
